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Sehr geehrte Kunden, seit Dezember 2024 sind wir telefonisch jetzt Montag - Freitag bereits ab 7:00 Uhr bis 12 Uhr erreichbar. Schreiben Sie uns ansonsten gerne eine E-Mail an support@instar.com, und wir bearbeiten diese schnellstmöglich.
The new software CD quickly guides you through the installation process of your new INSTAR camera. This new version of the software CD is based on HTML and can be shown on any PC or MAC. If you have recommendations to enhance the CD you are welcome to let us know.
Search tool for all operating systems (to find out the cameras IP address in your network)
Link to software updates and help topics
New design
optimized for Windows, MacOS and Linux
Complete- and Quick Installation User Manual
You can download the Quick Installation Guide for the initial setup. It guides you through all basic settings which are required to connect your camera to your network. For further information about your camera and its unique features you can check the complete user manual.
INSTAR Camera Tool for Windows, MacOS and Linux (Windows Version 2.0.9.0 / MacOS Version 1.9 / Linux Version 1.0 / Date 12.03.2020)
The INSTAR Search Tool allows you to search for your camera inside your network. This tool will scan all IPs in order to find all of our IP cameras which are connected to either your router, switch or computer. You can also use the INSTAR Camera Tool to update to the latest firmware or WebUI.
Download the newest firmware version for your INSTAR HD camera on the left side and unpack the downloaded ZIP file. Once unpacked you will find a "update.pkg" file. Please open the web interface of your camera inside the web browser and go to "Software - Upgrade" and select the "update.pkg" file in order to upload it to your camera. Press submit and wait for about 12 minutes until the update is complete.
The firmware is now saving all settings before the update and restores them after the update. Please note, that therefor the update can take up to 8 minutes. Usually the update is done after 3-5 minutes. Never unplug the power during an update, stay relaxed... the camera will need a certain time to restore the old settings during the update process.
PTZ functionalities have been reworked [IN-9010FullHD / IN-9020FullHD] A PTZ reset is strongly recommended! [IN-9010FullHD / IN-9020FullHD]
Alarm prevention during PTZ available [IN-9010FullHD / IN-9020FullHD]
PTZ reset button can be found in the PTZ settings
Simplified cloud integration From now on it is required to use your Cloud Login data (email address & cloud password) instead of the individual cloud camera data.
Extended alarm server functions
Arming and disarming the alarm via quick access button
Changing the recording length doesn't require a reboot anymore
General bug fixes and improvements
What is new in version 2.3 ?
Support of custom SSL certificates for HTTPS connection with a custom DDNS address
Simple 1-Click update method
Offline update with traditional PKG file is optionally available
Alarm recordings up to 60 seconds
Initial network integration via direct WiFi connection - This feature is available
for WiFi cameras during initial setup or after a factory reset. After the network
integration, the camera’s hotspot will be permanently disabled.
An issue with hidden WiFi SSIDs has been solved
IR-CUT Filter settings available
Weather Widget has been removed *
Factory reset and WPS activation via SD card has been simplified **
General bugfixes and layout changes
* The weather service of Yahoo Weather has been discontinued in its previous form.
This feature will be reintroduced to the cameras WebUI at a later point.
** Reset and WPS via SD card can now be triggered by a file with the text file
extension .txt - For a reset, simply create an empty file in the root folder of
you sd card with the name “reset” or “reset.txt” - For WPS activation the file
must be named “wps” or “wps.txt”
What is new in version 2.1 (192)?
Alarm areas can be activated at preconfigured times
Auto deletion of SD content after predefined number of days (timed ring memory)
SD content is sortable in the SD Viewer
SD Preview pictures are highlighted and navigable by arrow keys
WebUI Menu
Night Mode/Theme for the WebUI (toggle by keypress o or enable/disable in the WebUI Menu)
3rd query-command for the alarm server added
IP can now be logged during login (activate through user management)
A problem solved that caused the RTSP stream not being accessible by the guest account in the rare case that the user account was deactivated
Updated HTTPS Certificate
Wifi transmission rate up to 150M
Camera overlay name will be used as email alias / sender name
Polish language support
Graphical tweaks and fixes in the WebUI
WPS & Reset can be triggered by the SD card (In case of a missing reset button you can create an empty file with the name “wps” or “reset” in the root folder of the sd card and insert it into the camera. Boot device to execute)
Important security updates
WPA2 encrypted WIFI KRACK vulnerability fixed
WiFi and network settings can now be exempted from the factory reset
General bugfixes and layout changes
What is new in version 1.4 (170)?
Integration of a CGI command to manually trigger an alarm event
ONVIF time zone changed
Improvments on the performance
General bugfixes and layout changes
What is new in version 1.3 (167)?
Problem solved for IE11
Problem solved vor layout and when sending control commands through Google Chrome
A small problem solved for P2P which might cause the App to crash
Display problem for camera name solved
A problem solved that could cause the time stamp to show wrong for emails
General bugfixes and layout changes
What is new in version 1.2 (160)?
A problem with Firefox 32Bit was solved
Email validation extended for very long domain names
Problem solved that caused no video when opening the web interface for the first time
What is new in version 1.1 (158)?
A problem was solved which caused the PIR sensor to constantly trigger an alarm event
An issue with the summer and winter was solved causeing the camera to show the wrong time
General bugfixes and layout changes
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