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Sehr geehrte Kunden, seit Dezember 2024 sind wir telefonisch jetzt Montag - Freitag bereits ab 7:00 Uhr bis 12 Uhr erreichbar. Schreiben Sie uns ansonsten gerne eine E-Mail an support@instar.com, und wir bearbeiten diese schnellstmöglich.
The new software CD quickly guides you through the installation process of your new INSTAR camera. This new version of the software CD is based on HTML and can be shown on any PC or MAC. If you have recommendations to enhance the CD you are welcome to let us know.
Search tool for all operating systems (to find out the cameras IP address in your network)
Link to software updates and help topics
New design
optimized for Windows, MacOS and Linux
Complete- and Quick Installation User Manual
You can download the Quick Installation Guide for the initial setup. It guides you through all basic settings which are required to connect your camera to your network. For further information about your camera and its unique features you can check the complete user manual.
INSTAR Camera Tool for Windows, MacOS and Linux (Windows Version 2.0.9.0 / MacOS Version 1.9 / Linux Version 1.0 / Date 12.03.2020)
The INSTAR Search Tool allows you to search for your camera inside your network. This tool will scan all IPs in order to find all of our IP cameras which are connected to either your router, switch or computer. You can also use the INSTAR Camera Tool to update to the latest firmware or WebUI.
Download the newest firmware version for your INSTAR HD camera on the left side and unpack the downloaded ZIP file. Once unpacked you will find a "update.pkg" file. Please open the web interface of your camera inside the web browser and go to "Software - Upgrade" and select the "update.pkg" file in order to upload it to your camera. Press submit and wait for about 12 minutes until the update is complete. Below we show you an overview of the new INSTAR Cloud platform which is now available (currently the video is only in German, but the platform itself is also available in English):
The firmware is now saving all settings before the update and restores them after the update. Please note, that therefor the update can take up to 12 minutes. Usually the update is done after 7-8 minutes. Never unplug the power during an update, stay relaxed... the camera will need a certain time to restore the old settings during the update process.
Offline update with traditional PKG file is optionally available
Alarm areas can be activated at preconfigured times
General bugfixes and layout changes
What is new in version 1.19 ?
Fixed a problem with P2P
General bugfixes and layout changes
What is new in version 1.17 ?
Fixed problem during automatic summer / winter changeover
Fixed problem with which the alarm sound could not be deactivated for IN-6014HD
New validation integrated for input fields
Security gap closed
General bugfixes and layout changes
What is new in version 1.16 ?
Problem fixed with P2P connection
Enhancements for the P2P connection speed
The INSTAR Cloud Recording platform is now available, for more information see: https://cloud.instar.de
User defined NTP time server is now possible
Problem solved with FTP upload
Problem solved with authentification when using MJPEG stream or snap.jpg
Problem solved that the camera will not restart after changing a port
Special character problem solved for Wifi, DDNS, FTP and Cloud passwords
Language Strings have been adjusted
Problem solved with cloud activation
General bugfixes and layout changes
What is new in version 1.13 ?
The INSTAR Cloud Recording platform is now available, for more information see: https://cloud.instar.de
LAN and Wifi Mac address will now be both shown under "System - Info" (if your camera model has Wifi)
The preselection for GMX as the SMTP server was adjusted from mail.gmx.net to mail.gmx.de to prevent problems with the Telekom Speedport Router
General bugfixes and layout changes
What is new in version 1.12 ?
Alarm Server
Scheduled daily reboot
Email SMTP without authentication
Introducing new Wizard
User & Guest Accounts can be disabled
Syslog translations
Fixed issue with deleting camera name completely
H264 videos support for all ports in user and guest view
Fixed issue with certain email providers (e.g. GMX, web.de, Gmail, AOL)
Fixed issue where alarm input, audio alarm and motion detection did not work if activated at the same time
General bugfixes and layout changes
For all Pan and Tilt cameras:
Park Position for PTZ models
What is new in version 1.11 ?
New h.264 video-stream using the RTMP protocol via the new RTMP Port (see Network > IP Configuration) which supports Flash Plugin
fTwo different MotionJPEG streams: 1. MJPEG (Single-Image-Video directly from the camera - NEW and more robust) 2. JPEG (Single-Image-Video directly from the Web Browser - works with every HTML Browser)
Privacy Mask - You can set up to 4 Areas that are completely 'blacked' out in the live video
Camera Settings are not deleted with an Update
H.264 Video Support for Linux via Flash (e.g. with Chromium)
Manual SD Card Recording via the Web Interface
Two different FTP folder modes: 1. All Files in one directory 2. Create a new folder every day
You can manually open (grey) and close (red) the alarm output relay using the web user interface (not available for IN-6001HD and IN-6014HD)
New and improved Software Updater (only available after this Update)
Camera connected to WiFi network can now switch to another WiFi network (a WiFi test is not possible due to technical reasons)
General bugfixes and improvements
For all Pan and Tilt cameras:
Tour Feature
One-Step Pan and Tilt control
What is new in version 1.10 ?
new signed activeX control plugin
fixed issue with audio tone activation via multimedia > audio
fixed issue with cameras mobileresolution /tmpfs/auto.jpg used for MJPEG in lower resolution
fixed issue with photo series with fixed name (Bug from WebUI 1.9(213)
fixed issue with creating QR code
fixed issue with missing sub model number for updater
fixed issue with web browser caching the web sites (after the update and one first initial reload of the webUI the code should completely be loaded from the camera)
fixed issue with showing wrong language after Reset, after Backup and after Update
fixed issue with video for linux machines
fixed issue with reloading webUI to new iframe level
fixed issue with loading the overlay with slow response time
general code improvement which should lead to singificant increase of the loading speed of the webUI (especially via camera LAN IP)
general bugfixes, changes and typos
What is new in version 1.9 ?
Push Notifications are now possible with our App InstarVision (iOS and Android)
ActiveX Plugin is now also supported for Chrome and Firefox on Windows
Scheduled activation and deactivation of the cameras IR LEDs
Solving issues with the 1und1 Email Server
A new integrated INSTAR Emailserver is now available to sent emails
A second Email receiver can now be added
PTZ limitations (for cameras with PTZ)
If an alarm is caused the camera can now move to a defined position (for cameras with PTZ)
Alarm signal can be played during alarm. The internal speaker or audio output will be used
automatic wifi test
language detection through web browser
automatic status check of the SD card
New NTP Servers
Improvements, Bugfixes and TYPOS
What is new in version 1.6 ?
Default SMTP settings for 1und1 adjusted
Problems with the audio function solved while using P2P
Small problem solved when saving alarm actions
What is new in version 1.5 ?
Problems with the loss of Gateway is solved (this could have caused the camera be not reachable anymore or that it doesnt sent any more alarm messages)
Extended SMTP settings, predefined standard SMTP servers
Refresh function when viewing the LOG file
Minor Bug fixes...
What is new in version 1.4 ?
Video recording by schedule on SD card
Change the number of snapshots (email, FTP, SD)
Resolution of snapshots
Schedule for photo series
Pre-selection of email providers
Coupling of alarm input and motion detection (When an alarm triggers e.g. external motion, and the software of the camera also detects motion within 5 seconds, then an alarm is generated)
Problems with some email providers fixed (GMX, Web.de ...)
Setup Wizard after reset the camera
Fixed GMT + 1 / daylight saving time issues
Audio alarm (triggered by noise)
Extension to the languages French and Chinese
P2P Point to Point connection (supports external access regardless of the Internet connection via the App InstarVision). Thus, also connections over IPv6, mobile internet, etc. are possible.
Minor bug fixes...
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