Welcome to the US Store

    Customer Service

    • Shipping & Delivery

      All orders will be handeled shortly after we have received the order as well as the payment. Once the payment is received the order will be forwarded to one of our warehouses where we will pack and sent the article. We make sure you will receive your articles in time.

      A tracking number will automatically be sent to you by our system so you can easily check 24/7 where your parcel is and when you can expect it to be delivered.

    • Privacy & Security

      As a basic principle you can visit our web pages without informing us about your person. We collect personal data only when you provide it to us for completing an agreement, with opening of a customer account or when you are contacting us. These personal data is collected without your explicit consent for realization of the contract and processing of your requests. After completion of the contract and payment of the purchase price, your data will be saved according to tax- and commercially-based safekeeping periods and after these periods they will be deleted.

    • Returns & Replacements

      All purchases can be sent back during a 14 day period. If you dont like our products, simply sent them back and receive the full amount paid back. If your product is broken, you can inform our customer support and we will sent you an RMA form. Once we received your article we will check it and sent you a replacement.

      • Warranty on all products is 2 year after the date of purchase
      • Only articles which are original packed including all accessories can be refunded and taken back during the 14 day period
      • If you sent an article back, please contact our Support team before in order to receive a valid RMA number
    • Ordering

      Order your products at any time in our online store. Simply add the product you like to purchase to the basket and proceed to the payment. After the payment was received your order will be handled right away.

    • Payment, Pricing & Promotions

      We offer a wide range of payment providers such as PayPal, Moneybookers, Amazon Payments, Bank transfer and others.

    • Viewing Orders

      Log in to your account to find your complete order history.

    • Updating Account Information

      Our online shop allows you to quickly change your personal account information. If there are any complications, you can contact us via e-mail or by phone.