Downloads for Surveillance Camera IN-9020 FullHD
Complete Software CD
The new software CD quickly guides you through the installation process of your new INSTAR camera. This new version of the software CD is based on HTML and can be used on any PC or MAC. If you have any suggestions for improving the CD, please feel free to share them with us.
CD Contents:
- Search tool for all operating systems (for finding the IP addresses of your cameras in your network)
- Link to software updates and help topics
- New design (optimized for Windows, MacOS, and Linux)
Everything you need to know for setting up your camera
For initial setup, you can download the quick installation guide. It will guide you through all the basic settings required to connect your camera to your network. For more information about your camera and its unique features, you can consult the complete user manual.
Contents of the User Manual:
- Safety Instructions
- Product Features
- Installation
- Getting Started
- The Web Interface
- Factory Reset
- Lens Adjustment
- Android and iPhone App
- Windows Software
- Video Streaming
- Technical Specifications
- Warranty & Disposal
- Frequently Asked Questions & Answers
INSTAR Camera Tool for Windows, MacOS and Linux
The INSTAR Search Tool allows you to search for your camera inside your network. This tool will scan all IPs in order to find all of our IP cameras which are connected to either your router, switch or computer. You can also use the INSTAR Camera Tool to update to the latest firmware or WebUI. Date 25.03.2024.
Camera Software Update
An update to your camera can be dine by simply clicking the "Update!" button under "System => Update".
In rare cases where an offline update is necessary, you can follow the instructions below:
- Download the latest firmware for your INSTAR Full HD camera and unpack the downloaded ZIP file. Once unpacked you will find an "update.pkg" file.
- Please open your cameras the web interface, go to "System => Update" and select the "update.pkg" file to upload it to your camera.
- Click submit and wait for the update is complete ( around 12 minutes).
About This Firmware
- New Features in version 3.3: aa
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- Elastic Search now replaced the current INSTAR-Wiki-Search
- The MQTT alarm server status will be reset automatically
- A problem with the FritzBox was solved in which the router returned a new unknown device
- The HTTPS certificated was updated
- The WebUI will no longer be loaded inside a iFrame
- General bug fixes and improvements
- Important for update FW 4.1.2.39, WebUI 1.4: aa
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The firmware is now saving all settings before the update and restores them after the update. Please note, that therefor the update can take up to 8 minutes. Usually the update is done after 3-5 minutes. Never unplug the power during an update, stay relaxed... the camera will need a certain time to restore the old settings during the update process.
- Show older changelogs: aa
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What is new in version 3.2:
- HomeKit Support - Add your camera to Apple's HomeKit app!
- Activate / deactivate the license and face detection of the Cloud in the camera's WebUI. Note: These features are only available if your cloud storage plan includes either of these options.
- The text-heavy Installation Wizard has been cleaned up and updated.
- General bug fixes and improvements
- Alexa Support - Der INSTAR Cloud Skill now available with which you can play recordings from your cloud accound as well as directly accessing your indivudual cameras and have Alexa change certain settings. Click HERE!
- IFTTT Support - On the IFTTT Platform, we provided a service named INSTAR. The INSTAR Applets provides a way for you to control some settings of your INSTAR Camera or INSTAR Cloud with IFTTT.
- In order to use Alexa and IFTTT a free INSTAR Cloud account is necessary. Sign-up NOW and enjoy all paid features for 30 days without any costs.
- With Alexa and IFTTT a new sub-categories called Smarthome has been introduced. Alarm server and MQTT settings have been moved to Smarthome.
- MQTT Topic prefix and Client ID setable
- General bug fixes and improvements
- Audio support for HTML5 video stream in Safari web browser
- Fullscreen mode for HTML5 and MJPEG Video streams by double clicking or quick access button
- Mute for HTML5 audio streams via quick access button
- Scheduled IR switching has been linked with the IR Cut mode
- WDR mode can be set according to schedule
- SD Viewer has been reworked. Multiple Downloads can be triggered at once
- Alarm menu has been reordered
- The resolution for alarm recordings can now be found in the alarm menu
- Notification popups will be reset after each update
- General bug fixes and improvements
- HTML5 video stream support for the new Edge (Chrome), Google Chrome, Mo-
- zilla Firefox and Safari Browser
- Video settings have been reworked
- SSL certificate has been updated for HTTPS and MQTT.
- If the integrated certificate is being used, all MQTT clients connected to this MQTT
- broker require the new host certificate.
- General bug fixes and improvements
- Improved P2P functionality
- General bug fixes and improvements
- PTZ functionalities have been reworked [IN-9010FullHD / IN-9020FullHD]
- A PTZ reset is strongly recommended! [IN-9010FullHD / IN-
- 9020FullHD]
- Alarm prevention during PTZ available [IN-9010FullHD / IN-9020FullHD]
- PTZ reset button can be found in the PTZ settings
- Simplified cloud integration
- From now on it is required to use your Cloud Login data (email
- address & cloud password) instead of the individual cloud camera
- data.
- Extended alarm server functions
- Arming and disarming the alarm via quick access button
- Changing the recording length doesn't require a reboot anymore
- General bug fixes and improvements
- Support of custom SSL certificates for HTTPS connection with a custom
- DDNS address
- Simple 1-Click update method
- Offline update with traditional PKG file is optionally available
- Alarm recordings up to 60 seconds
- Initial network integration via direct WiFi connection - This feature is
- available for WiFi cameras during initial setup or after a factory reset. After
- the network integration, the camera’s hotspot will be permanently disabled.
- An issue with hidden WiFi SSIDs has been solved
- IR-CUT Filter settings available
- Weather Widget has been removed *
- Factory reset and WPS activation via SD card has been simplified **
- General bugfixes and layout changes
- * The weather service of Yahoo Weather has been discontinued in its
- previous form. This feature will be reintroduced to the cameras WebUI at a
- later point.
- ** Reset and WPS via SD card can now be triggered by a file with the text
- file extension .txt - For a reset, simply create an empty file in the root folder
- of you sd card with the name “reset” or “reset.txt” - For WPS activation the
- file must be named “wps” or “wps.txt”
- Alarm areas can be activated at preconfigured times
- Auto deletion of SD content after predefined number of days (timed ring
- memory)
- SD content is sortable in the SD Viewer
- SD Preview pictures are highlighted and navigable by arrow keys
- WebUI Menu
- Night Mode/Theme for the WebUI (toggle by keypress o or enable/disable
- in the WebUI Menu)
- 3rd query-command for the alarm server added
- IP can now be logged during login (activate through user management)
- A problem solved that caused the RTSP stream not being accessible by
- the guest account in the rare case that the user account was deactivated
- Updated HTTPS Certificate
- Wifi transmission rate up to 150M
- Camera overlay name will be used as email alias / sender name
- Polish language support
- Graphical tweaks and fixes in the WebUI
- WPS & Reset can be triggered by the SD card (In case of a missing reset
- button you can create an empty file with the name “wps” or “reset” in the
- root folder of the sd card and insert it into the camera. Boot device to
- execute)
- Important security updates
- WPA2 encrypted WIFI KRACK vulnerability fixed
- WiFi and network settings can now be exempted from the factory reset
- General bugfixes and layout changes
- Integration of a CGI command to manually trigger an alarm event
- ONVIF time zone changed
- Improvements on the performance
- General bugfixes and layout changes
- Problem solved for IE11
- Problem solved vor layout and when sending control commands through
- Google Chrome
- A small problem solved for P2P which might cause the App to crash
- Display problem for camera name solved
- A problem solved that could cause the time stamp to show wrong for
- emails
- General bugfixes and layout changes
- A problem with Firefox 32Bit was solved
- Email validation extended for very long domain names
- Problem solved that caused no video when opening the web interface for
- the first time
- A problem was solved which caused the PIR sensor to constantly trigger
- an alarm event
- An issue with the summer and winter was solved causeing the camera to
- show the wrong time
- General bugfixes and layout changes