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INSTAR Technical Support

Contact Technical Support

  • Contact the INSTAR Technical Support Department.

Technical Support Request

Technical Tips/FAQ's | INSTAR Knowledge Base

  • Coming soon is our INSTAR Knowledge Base.

Repair and Technical Services

  • The staff at INSTAR's Technical Support Department process initial RMA requests, and can answer any of your RMA questions. INSTAR Support staff are responsible for the repair, replacement and return of any INSTAR product to the customer.

Software Demo Requests

  • If you need to extend the demo period of any of our standard software products, you may make a Software Demo Extension Request. We can extend the demo periods for advanced development, testing or certification, so that you can continue to test the software before purchasing.
The charter of the Technical Services Department of INSTAR Corporation is to provide for the technical information needs of our customers located throughout the world.

We fulfill these needs through a variety of support programs:
  • Customer Training
  • Onsite Service and Support
  • Technical Support via Telephone, Fax and E-Mail
  • Return Materials Authorization Processing
  • Software Downloading on our FTP Site
  • Product Information on our WWW site
Our goal is to provide service and support programs to help maximize the uptime and productivity of our clients with INSTAR products. Additionally, we are active in ensuring that product support and service are priorities with both legacy and new software.

If you have a need for mass storage, INSTAR can assist you, regardless of whether you are running a commercial or custom system. Please contact INSTAR for more information.


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INSTAR Technical Services. Place A Technical Support Request. Technical Tips and Frequently Asked Questions. Returned Material Authorization Information. INSTAR Software Licenses. Request INSTAR Demo Software. Contact the INSTAR Technical Support Department.