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    Exception for your IP camera in Kaspersky Internet Security 2014




    Kaspersky Internet Security 2014 Settings
    If your camera´s video does not load, you might have to tell Kaspersky to trust the website...


    In some cases it can be that the virus scanner Kaspersky is blocking the video stream of the camera. Actually it blocks the ActiveX and Quicktime Plugin from receiving the cameras video stream. In this case you will need to set an exception in Kaspersky so it does not block the camera any more.


    Kaspersky Internet Security Settings
    Step 1: Please open the program Kaspersky by clicking the Kaspersky symbol on the right side of the windows task bar. Another way is to open the start menu and to choose the program directly. Once opened please click Settings.



    Kaspersky Internet Security Settings
    Step 2: In the window Protection please select the setting Web Anti-Virus.



    Kaspersky Internet Security Settings
    Step 3: In the Web Anti-Virus settings please click on Advanced Settings.



    Kaspersky Internet Security Settings
    Step 4: Please click on Configure trusted web pages.



    Kaspersky Internet Security Settings
    Step 5: In the following window click on Add.



    Kaspersky Internet Security Settings
    Step 6: Please type in the IP address of your camera. It is very important to set a the http:// before and the wildcard /* after the IP address.



    Final Step: Finally please reload the web interface of your IP camera. This can be done by either clicking the refresh button next to the address bar of your web browser or you can close your web browser and type in the IP address of your IP camera again.

    Kaspersky Internet Security Settings
    Step 7: Reload the camera´s WebUI inside your browser to start streaming the video stream.


    If you encounter any problems during the settings please feel free to contact us any time during our office hours. We will try everything to solve the problem as fast as possible.